The NCS Energy Billing system records energy (electricity or gas) consumption and produces invoice/statements from meter readings.
| Integration |
- Assets
- Banking
- Cash Receipting
- Customer Records
- General Ledger
- GIS
- Meter/Installation information /permits database
- Switching Databases
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| Features |
- Efficiency through accurate trouble-free processing
- Enhanced customer relationships through quality processing
- Significantly reduced costs in IT and operational staffing
- Easy search for account by number, name, street name and number or definable keywords
- Unlimited transaction history maintained and available for reporting
- Name and address details from Customer Records
- Electronic reading
- Quality estimates
- Grouping and marking of multiple accounts for automatic enveloping
- 20th of month statement grouping option
- Stepped tariffs, variable tariffs, line charges, miscellaneous charges, minimum charges
- Split period charging
- Apportioned rates
- Bonds administration
- Discounts and penalties
- Messages on accounts
- Range of payment terms
- Payment minimums and days' grace
- Account copies stored on-line
- Bill reversals
- Overdue debt handling, disconnections and debt collector notifications
- Extensive notes available
- Usage history details and daily consumption averages
- Automated installation switching system
- Comprehensive customer management facilities
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| Processes |
- Readings input – manual or electronic
- Special and final readings
- Account printing
- Generate accruals
- Interfacing with Registry and automatic handling of switching files
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| Outputs |
- Invoice/statement detailing, unpaid balances, bill calculation and transactions for the period, aged trial balances
- Arrears notices – individualised overdue letters
- Meter reading schedules/output to electronic reading devices
- Extensive range of standard reports
- Simple and enhanced reporting
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